Frequently Asked Questions
How do I identify my device model?
Check the device settings, original packaging, order history, or manufacturer label. Product pages list the supported model or generation where compatibility is known.
Does the device come with the bracket?
No. Smart-display devices are not included unless a product page explicitly says otherwise.
What cabinet lip size is supported?
Each mount page lists the supported cabinet-lip clearance when available for that model.
What hardware is included?
Included hardware is listed on each product page. Check the specific product before ordering.
What material is used?
Most products are 3D printed with PLA or PLA+ material. Product pages list the specific material for each item.
What colors are available?
Available colors are listed on each product page and may vary by item.
Can I request another device?
Yes. Use the Product Request page for unsupported devices or future product ideas.
Do you offer custom engineering?
No. Chic Layered Studio does not currently offer one-off custom design or prototyping services.
How do Funding Batches work?
Funding Batches allow founding customers to support development of a proposed product after demand, pricing, and minimum order requirements are announced.
What happens if a Funding Batch does not reach its goal?
The batch does not move into development, and founding customer preorder handling follows the posted batch terms.
How long does production take?
Production timing depends on the product, queue, and batch size. Timing is posted on the product or batch page when ordering is available.
What is the return policy for compatibility mistakes?
Customers are responsible for choosing the correct supported model. Contact Chic Layered Studio if you need help identifying compatibility before ordering.